Customers of Insurans Islam TAIB Holdings Sdn Bhd (IITH) in Kiulap were welcomed with a variety of refreshments, coupons and other surprises during IITH’s Customer Appreciation Day on Monday, held in conjunction with the agency’s 26th Anniversary on March 3.
Similar celebration also took place at the Insurans Islam TAIB General Takaful Sdn Bhd (IITGT) and Insurans Islam Family Takaful head offices in Kiulap, Insurans Islam TAIB Kuala Belait Branch and Takaful Counters nationwide at Land Transport Department in Beribi, Mail Processing Centre at Old Airport, Labour Department at Jalan Dewan Majlis TAIB Tutong and TAIB Airport Mall, Berakas.
Customers who went to head offices and branches were welcomed with refreshments from invited vendors such as Coffee Bean & Tea Leaf (CBTL), Gong Cha and Chatramue. Meanwhile, the first 26 customers who visited Takaful Counters nationwide received Gong Cha drink vouchers.
Speaking to the media, Hjh Siti Norsyahdina Sabrina Hj Sallehuddin, Executive Officer at IITH’s Marketing Division said the first 26 customers who made transactions at the IITH and IITGT were given meal vouchers from CBTL, Top Folk and London Kebab.
Customers who wore grey received discount vouchers for Top Folk while London Kebab gave discounts to all visitors throughout the day, to mark IITH’s corporate colour.
The agency also offered discounts for selected insurance products such as Motor Takaful and Home Owner Takaful.
IITH customer Hjh Rostinah Abu felt that the event was a great initiative to welcome and appreciate customers. “I was delightfully surprised to come in and be offered vouchers for drinks or icecream as well as the other refreshments provided. It made waiting for my turn even better.”
Another customer Abd Haleed Hamid, who received two vouchers, was also surprised and praised the initiative.
“I’ll get an icecream for my daughter and a coffee for myself. Thank you Takaful, this was a great welcome! I hope there will be more in the future.”
The event was officiated by the Head of Sales Division Insurans Islam TAIB General Takaful Sdn Bhd Roslan Hj Md Tahir, Managing Director Hj Osman Hj Md Jair, Acting Assistant Managing Director Hj Abdul Majid Hj Hidup and Manager of Marketing Division Shameon Tamil.